Improving your referral pathway and admin systems Your Pathways & ProcessesMichael Bonar31 March 2020Admin, Booking, Commissioner, Pathway, Practice Staff, Provider, Referrals, Referring Practice, Reporting, Systems
Self-referral Your Pathways & ProcessesMichael Bonar31 March 2020Booking, Communications, Patients, Practice Staff, Provider, Referrals, Referring Practice, Self-Referral
The role of the coordination office Your Pathways & ProcessesMichael Bonar31 March 2020Admin, Booking, Commissioner, Engagement, Local Administrators, Provider, Referrals, Systems
Setting up text reminder services Your Pathways & ProcessesMichael Bonar31 March 2020Appointments, Booking, Commissioner, Practice Staff, Provider, SMS, Text message
Guidance for calling patients Your Pathways & ProcessesMichael Bonar31 March 2020Booking, Communications, Engagement, Local Administrators, Practice Staff, Provider, Telephone